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Poly Voyager 5200 Headset

Curated from 93 real Reddit conversations

Refreshed on: March 14, 2025

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Poly Voyager 5200 Headset

Brand: Poly
Price: $88
Snoop Score:
6.1
Sentiment
4.2
Popularity
5.6
Technical
7.0
Buy on Amazon for $88See All Bluetooth Headsets Reviews
As an Amazon Associate, I earn from qualifying purchases.

Snoop's Take

The Plantronics - Voyager 5200 (Poly) is a Bluetooth over-the-ear (monaural) headset engineered for mobile professionals who need reliable on-the-go communication. It connects to cell phones and delivers clear audio via triple-mic DSP while leveraging noise-canceling technology. User feedback reveals a divided community; some applaud the product’s extended battery life and enhanced functionality, with one user noting, "I can back this up, too." Meanwhile, critiques point to inconsistent call performance and an uncomfortable fit, as one review bluntly stated, "the other party could hear us initially and then they could here nothing." Overall, the discussions underscore both high praise for its USB dongle and mute sync, and frustrations with occasional connectivity and usability issues. In conclusion, the Voyager 5200 is a solid option for professionals needing mobile connectivity, though potential buyers should be aware of intermittent performance and comfort concerns before making a decision.

Not for you? Check out our other rated Bluetooth Headsets

Plantronics Voyager 5200 UC

Positive Feedback

I’m guessing that when all the dust settles, Plantronics will be the business-focused brand (even moreso than they are now!) and Poly will be the consumer-focused brand.

Negative Feedback
Product
6.1
Poly Voyager 5200 Headset
Buy on Amazon for $88
Business & Remote Office Communication
8 / 10
Driving & Trucking
6 / 10
Everyday Mobility
7 / 10
Multimedia & Entertainment
7 / 10
See how this compares to all Bluetooth Headsets

What it does well!

Key strengths users can’t stop talking about.
Reliable performance and battery life
“Plantronics Voyager 5200 UC”➕
“I can back this up, too.”➕
Enhanced functionality with USB dongle for call control and mute sync
“The USB Dongle (BT700/600) Is highly recommended because it is a high fidelity connection, it works with the provided software call Poly Lens and receives Software updates periodically to improve Security and the Quality of the product.”➕
“The main difference is the ability to sync the mute states between your headset and your chose app (e.g. WebEx, Teams, etc)”➕
“adapters will provide high quality audio, and full "duplex" mode, whereas bluetooth only connection may lead you not to be heard, if someone already speaking.”➕

Where it needs some work!

Areas to watch—feedback on possible improvements.
Branding confusion undermines perceived performance
“I’m guessing that when all the dust settles, Plantronics will be the business-focused brand (even moreso than they are now!) and Poly will be the consumer-focused brand.”➕
“The feedback we're hearing though is the Plantronics branded ones are performing better then the Poly branding ones, so not sure if HP is doing something with manufacturing or what. 🤷‍♂️”➕
Unreliable call quality
“the other party could hear us initially and then they could here nothing, it would come and go and basically it was impossible to be used.”➕
“Two pairs of 5200 UC used on two different computers by two different people are having constant jumps in voice; one second they hear me well, the next they barely hear me.”➕
Uncomfortable fit
“It just always feels like it’s barely on my ear.”➕
Auto play-pause command triggers on headset on/off
“Bluetooth headset sends auto play-pause commands when I put them on/off”➕
“Control Panel Settings:”➕
“Disabling "Exclusive Mode" is the only thing that worked for me.”➕

Compare On All Talked About Dimensions

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Core Power Plays

The specs and strengths that make it shine.
Similar microphone quality across models
“What about mic quality vs nc700?”➕
“Mic quality seems to be about the same as that nc700 (which was really good).”➕
Non-customizable mute/unmute on case
“Would you mind letting me know if we can mute/unmute from the case itself?”➕
“If I were you, I won’t get it at all”➕
Improved hard case design over previous model
“The hard case is an improvement over the soft pouch that came with the Voyager 8200.”➕
“The hard case is an improvement over the soft pouch that came with the Voyager 8200. However, I wish there was a more dedicated and easily accessible place for the BT700 USB-C receiver.”➕

Buyer’s Cheat Sheet

What to check before you click ‘Add to Cart.’
Need USB adapter for stable Bluetooth connection on Teams
“It looks like you've paired the headset with the Bluetooth built in to your computer. This will **not** work correctly.”➕
“Bluetooth headsets don’t work reliably with windows due to Microsoft’s Bluetooth implementation. That will hopefully change in the 20H2 update.”➕
“My BT headset shows as two district devices. One mode is higher-quality stereo **sound-only**.”➕
“My bluetooth headphones act up too on Teams, bought another pair and the issue persists, local tech attempted to fix it and ended up formatting my laptop, this helped a bit but not solved.”➕

Cautionary Callouts

Know the pitfalls before they catch you off guard.
Discussion on active noise cancellation performance differences
“Please share you ANC impressions in some noisy environments, when you can.”➕
“Great analysis! The 45’s actually have better noise cancelling than the 700’s tho…”➕
“I don't agree, NC700 beat QC45s in noise cancellation.”➕
“But I am telling you. With benchmarking and resting the 45’s are proven to perform Better in noise cancelling in every frequency.”➕
Inconsistent ANC and audio performance on Poly Voyager Focus 2
“My air pods have significantly better noise canceling capabilities.”➕
“I have called myself from my work phone several times and left a voicemail with something playing on my tv and it can still be heard.”➕
“The active noise canceling is so effective, I’m essentially deaf to any noise not being played thru the AirPods.”➕
“Unfortunately, the Poly Voyager Focus 2 is a complete dogsh*t headset.”➕
Mediocre mic noise suppression on Voyager 60
“I just got these yesterday and am waiting for the part where I'm impressed.”➕
“A missed opportunity in my opinion. I hoped for a great call quality cause it is why we buy Poly for.”➕
USB dongle and driver issues with Poly headsets
“It's a shame, as it seems like a really good brand with a good reputation but recently we've had way too many issues.”➕
“Might try: Start Menu > Device Manager > Sound and video game controllers> Disable Intel Smart Technology.”➕
Subpar sound quality performance compared to competing brands
“They just work and ANC is miles better than the Free60.”➕
“Just got some in my office, and I must say that actual quality of the sound for music is devastatingly bad. It sounds like someone else is playing my music from a cellphone.”➕

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