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Shark EX120 CarpetXpert Upright Carpet Cleaner

Curated from 82 real Reddit conversations

Refreshed on: March 6, 2025

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Shark EX120 CarpetXpert Upright Carpet Cleaner

Brand: Shark
Price: $118
Snoop Score:
4.8
Sentiment
5.5
Popularity
4.0
Technical
4.1
Buy on Amazon for $118See All Carpet Cleaners Reviews
As an Amazon Associate, I earn from qualifying purchases.

Snoop's Take

The Shark EX120 CarpetXpert is an upright carpet and area rug cleaner designed specifically for pet owners, offering deep cleaning capabilities for carpets and rugs. Many users praise its effectiveness, noting that with the right cleaning chemicals, it can tackle tough stains and dirt, with one reviewer stating, "Let me tell you, the difference is amazing." However, there are concerns about soap residue left on carpets and the machine's durability, with some users expressing caution about long-term reliability, such as, "Don't waste your money with Shark products." Overall, while the Shark EX120 CarpetXpert receives positive feedback for its cleaning power, potential buyers should weigh the pros and cons before making a decision.

Not for you? Check out our other rated Carpet Cleaners

I have the same machine and love it.

Positive Feedback

Just used my new carpet cleaner and am low key horrified I didn’t even finish the whole living room.

Negative Feedback
Product
4.8
Shark EX120 CarpetXpert Upright Carpet Cleaner
Buy on Amazon for $118
Pet Stain Removal
6 / 10
Hard-to-Reach Areas
10 / 10
Multi-surface Cleaning
0 / 10
Quick Dry Times
9 / 10
See how this compares to all Carpet Cleaners

What it does well!

Key strengths users can’t stop talking about.
Effective cleaning with recommended chemicals
“I have the same machine and love it.”➕
Improved cleaning results with vinegar addition
“Let me tell you, the difference is amazing.”➕
“It doesn't smell when dry.”➕
Effective pre-treatment process for stains
“this hasn’t been cleaned in probably 5+ years so it’s pretty bad.”➕
Compatible with various carpet cleaning solutions
“the shark branded cleaning solution is pretty pricey per volume.”➕
“You can basically use any carpet cleaning solution.”➕
Lightweight design for easy handling
“the shark looks like it’s quite a bit lighter.”➕
“vacuum wars had it voted his top pick for consumer carpet machines mainly due to the suction ability.”➕
Effective performance compared to rented machines
“Used it today on a mess. Works great.”➕
Effective cleaning performance
“it worked great. Cleaned the machine and did everything by the book.”➕
Long-lasting performance of Shark products
“I’ve been using the same Shark Navigator since 2016 and it still performs like it’s new.”➕

Where it needs some work!

Areas to watch—feedback on possible improvements.
Leaves soap residue after cleaning
“Just used my new carpet cleaner and am low key horrified I didn’t even finish the whole living room.”➕
“Used to tell the DIYers that it's like washing your hair and leaving the soap in.”➕
Leaves shampoo residue on carpets
“I would be cautious about leaving shampoo in carpet unless it is specific designed for leaving in the carpet.”➕
Water never completely clears after cleaning
“It will never come back completely clear, so don’t focus too much on trying to do that.”➕
Weak motor performance
“the Bissell carpet cleaner I bought this year has a significantly weaker motor than the same model I was replacing from six years back.”➕
“They all suck and not in the good way.”➕
Concerns about durability based on previous experiences
“now i might get the shark one and see how it goes”➕
Not suitable for wool carpets
“I just cleaned my entire wool carpet with my new Shark CarpetXpert, using their Deep Cleaner solution/shampoo.”➕
“Since Shark has a disclaimer against particular use, I would avoid using the carpet machine and solution all together.”➕
Limited compatibility with cleaning solutions
“I just don't want to break the machine!”➕
“you're not supposed to use OXY as your main soap, but in the special little tank.”➕
Not suitable as a regular vacuum
“You aren’t planning on using these as a normal vacuum, right? Because they’re only washers, not vacuums.”➕
“Just to clarify, the Bissell Revolution HydroSteam and Shark Carpet Xpert are shampooers, not regular vacuums.”➕
Negative experiences with Shark products
“Don't waste your money with Shark products.”➕
Shark products often criticized for reliability
“Does Shark get good reviews because they work well until they fail?”➕
“Shark have a good reputation amongst the general public.”➕
“The cheap build quality that will cause eventual failures or annoyance.”➕
Limited availability of compatible cleaning solutions
“I'd like to know which other solutions can I use or which one Is safe.”➕
“Shark will also blame any problems you end up having on doing something wrong.”➕
Concerns about durability and reliability
“Don't walk, RUN to your local vacuum shop and get something worth buying.”➕

Compare On All Talked About Dimensions

Product NameImagePriceScoreCompareSee DetailsBuy Now
BISSELL® Big Green® Professional Carpet CleanerBISSELL® Big Green® Professional Carpet Cleaner$399
8.1
DetailsBuy
Bissell Little Green Pet Deluxe Portable Carpet CleanerBissell Little Green Pet Deluxe Portable Carpet Cleaner$139
7.7
DetailsBuy
Shark CarpetXpert Upright Deep Carpet CleanerShark CarpetXpert Upright Deep Carpet Cleaner$179
7.1
DetailsBuy
BISSELL® Little Green® Max Pet Portable Carpet CleanerBISSELL® Little Green® Max Pet Portable Carpet Cleaner$139
6.9
DetailsBuy
Hoover Power Scrub Deluxe Carpet Cleaner Machine FH50150Hoover Power Scrub Deluxe Carpet Cleaner Machine FH50150$169
6.8
DetailsBuy
Carbona Carpet Cleaner with BrushCarbona Carpet Cleaner with Brush$9
6.8
DetailsBuy
Bissell TurboClean Pet XL Upright Carpet CleanerBissell TurboClean Pet XL Upright Carpet Cleaner$149
6.7
DetailsBuy
Bissell® Woolite® Advantage Carpet & Upholstery Cleaner 4 PackBissell® Woolite® Advantage Carpet & Upholstery Cleaner 4 Pack$21
6.2
DetailsBuy
Bissell TurboClean PowerBrush Pet Carpet Cleaner 2987Bissell TurboClean PowerBrush Pet Carpet Cleaner 2987$113
6.1
DetailsBuy
Vacmaster SCB301 Portable Carpet & Upholstery Spot CleanerVacmaster SCB301 Portable Carpet & Upholstery Spot Cleaner$76
6.0
DetailsBuy
Hoover CleanSlate Plus Carpet & Upholstery Spot CleanerHoover CleanSlate Plus Carpet & Upholstery Spot Cleaner$79
5.6
DetailsBuy
Hoover PowerDash Pet Carpet Cleaner FH50700Hoover PowerDash Pet Carpet Cleaner FH50700$119
5.3
DetailsBuy
Shark EX201 CarpetXpert CleanerShark EX201 CarpetXpert Cleaner$299
5.3
DetailsBuy
Resolve Carpet and Rug Cleaner Spray, 22 OunceResolve Carpet and Rug Cleaner Spray, 22 Ounce$4
5.2
DetailsBuy
Zep All-Purpose Carpet Shampoo Concentrate CleanerZep All-Purpose Carpet Shampoo Concentrate Cleaner$14
5.2
DetailsBuy
Kenmore KW4070 RevitaLite Pet Portable Carpet CleanerKenmore KW4070 RevitaLite Pet Portable Carpet Cleaner$164
5.0
DetailsBuy
Shark EX120 CarpetXpert Upright Carpet CleanerShark EX120 CarpetXpert Upright Carpet Cleaner$118
4.8
DetailsBuy
Rug Doctor Mighty Pro X3 Commercial Carpet CleanerRug Doctor Mighty Pro X3 Commercial Carpet Cleaner$424
4.6
DetailsBuy
Resolve Professional Strength Spot and Stain Carpet CleanerResolve Professional Strength Spot and Stain Carpet Cleaner$8
4.4
DetailsBuy
Amazon Basics Oxy Carpet Stain Remover Cleaner, Fresh ScentAmazon Basics Oxy Carpet Stain Remover Cleaner, Fresh Scent$10
4.0
DetailsBuy
Hoover Smartwash Automatic Carpet Cleaner Machine, FH52000Hoover Smartwash Automatic Carpet Cleaner Machine, FH52000$199
3.8
DetailsBuy
Dirt Devil Portable Spot Cleaner MachineDirt Devil Portable Spot Cleaner Machine$89
3.4
DetailsBuy

Core Power Plays

The specs and strengths that make it shine.
Color considerations in carpet cleaning
“Depending on the color of your carpets... sometimes the color is also from the carpet dye!”➕
Brand-specific solution requirement is common
“All carpet cleaners say to use only their brand of solution.”➕
General discussion on carpet cleaning solutions
“I'm using Hoover spot cleaner chemicals.”➕

Hidden Hero Hacks

Unexpected tricks and side‑door uses you’ll love.
Advice on using alternative carpet cleaner solutions
“I hope it is because I want to use it to deep clean and the Bissel cleaner is a lot cheaper.”➕
“Pay close attention some Portable Carpet Cleaner Solutions are already pre-mixed with water so you'll be paying more for water.”➕

Buyer’s Cheat Sheet

What to check before you click ‘Add to Cart.’
Debate on compatibility with non-Shark cleaning solutions
“Is it true the shark carpetxpert is only able to use shark specific shampoo?”➕
“I’d avoid Shark all together.”➕
“No that is not true, use whatever cleaning solution you want.”➕
Considerations on investment in professional cleaning equipment
“Or spend a couple hundred bucks or so on a pro or these crappy units that are hit or miss.”➕
Comparison of brands and build quality
“Between the two, the Shark is certainly the better deal.”➕

Cautionary Callouts

Know the pitfalls before they catch you off guard.
Importance of rinsing to avoid dirt attraction
“Make sure you run the carpet cleaner again, with JUST WATER- if you don’t get all the soap out, dirt will cling to it and get even dirtier!”➕
“Most soap is quite alkaline and the acid in vinegar helps to decompose it.”➕
Concerns about moisture accumulation with frequent cleaning
“They can put a good amount of wear and tear on your carpets, and you don’t want to accumulate too much moisture.”➕
Debate on quality of carpet cleaning machines in general
“Then what do you suggest?”➕

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